We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. Please note that returns will need to be sent to the following address: 21 Elton Street Corby NN175EN United Kingdom
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
That's no problem at all. You can contact email@example.com for this . However, you bear the costs for returning the product yourself.
If the product is damaged or the packaging is more damaged than necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is well packaged when you return it.
If you have any questions or problems, please contact our customer service via firstname.lastname@example.org .
Restocking costs of the purchase price are not charged.
Please contact us by e-mail ( email@example.com ) and state:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method plus any shipping cost agreed with us. within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
Phone: +44 79 848 14867
Address: 21 Elton Street, Corby NN175EN, United Kingdom